Warranty credits on EC sales and intrastat

[questions]

1) Warranty credits
We credit customers for warranty. How do I record this and if needed on intrastat?
As this will be a difference between our EC sales amount and the value on intrastat if we issue a credit in a month.

2) Delivery charge on invoices so this will be difference between the value on SD and the EC sale or do I include the delivery charge on the SD value?

[Marie Stein]

Unfortunately I’m not sure I understand the question. I need more information in order to point you in the right direction.

You say that you “credit customers for warranty” – what does this mean? Do you mean that you’re crediting customers for the value of goods returned or do you give customers refunds under some sort of insurance based warranty?

The EC sales list and the Intrastat don’t always match because the sales list is for sales while the Intrastat is for the movement of goods, but I can’t tell from the information you’ve provided how this would be affected by your warranty credits.

If you can give me some further information I’ll try to help.
Marie

[Author]

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