Yes, this seems to be the case. I’ve had a similar situation with a European client recently who was adamant that they should not have to have a separate EORI number for the UK. And it took me 4 attempts asking HMRC’s helpline to find out why!
Apparently HMRC’s import system still won’t issue c79s unless the EORI number is a UK issued number. So my client now has 2 numbers, one of which is used solely for the UK and the other for the rest of Europe.
Personally I think it’s quite ridiculous that HMRC hasn’t updated their system – the EORI procedure has existed for years! Either way, here’s the link to the HMRC information explaining the situation http://tinyurl.com/nxvzbvg.
Marie